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Job Update: Technical Consulting Engineer Vacancy at Cisco – StudyCafe

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Kajal | Nov 30, 2022 | Views 4567

Job Update: Technical Consulting Engineer Vacancy at Cisco
Cisco is hiring an experienced Technical Consulting Engineer at their Bangalore location. In this role, you will be “Cisco’s face to the customer,” working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. We are looking to recruit a candidate keen to develop further their career in networking, who is not afraid of change, and eager to grasp complex challenges. This is an opportunity for someone who possesses patience, empathy for customers, and the wish to hone skills whilst providing customer value.
The complete details of this job are as follows:-
The Ideal Candidate should be able to:
Develop and maintain strong relationship with customer and other Cisco teams
Build relationship with customer to understand in a better way their networks to provide quicker and more effective results to their requests
Establish Technical Relationship to support customer network operations
Possess detailed knowledge of customer network, critical sites, operating procedures as agreed upon with customer
Customer-specific designated support at network level to resolve and debug complex networking problems
Escalation support for critical network outages and complex network issues
Proactively monitor and review the progress of all customer cases and engage as necessary
Root Cause Analysis (RCA) on escalated or reoccurring issues (problems) as necessary
Attend case review calls to drive resolution on reactive break/fix issues
Technical input/contribution to QBR and other customer direct engagements
On-call requirement for high severity escalations
On-site requirement as needed.
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A creative, positive and proactive can-do attitude and a willingness to learn new technologies, processes and procedures
No personal technology religion, but a desire to become the expert of the customer’s technologies
Can work in a high-pressured, cross functional, cross country, territory and theatre environment
Can be a team player and to work with minimal supervision
Demonstrate high-level of maturity and confidentiality
Attention to detail and stellar interpersonal skills
Possess strong presentation and communications skills
Have strong time management skills
BA/BS qualified (favorable – IT, Comp Science, Electrical Engineering)
Cisco certifications are preferred (CCIE, etc.)
Experience with Cisco Technology/Product/Solutions (EN, DC, Collaboration and Security etc.)
You’ve been working min. 2-6 years at least since graduating with your latest degree
To Apply for this Job, Visit Official Website
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.

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